I just acquired the new Huawei Honor 8 from China (international version), but I have a few issues with the contacts. When I synchronize the contacts from my Microsoft account, I only retrieve 16 contacts in my list (whereas I have 300+ contacts). I checked the parameters, they are not hidden, it just managed to synchronize only 16 contacts.

I decided to migrate my Microsoft account contacts to my Google account, so I can try to synchronize the Google contacts on my phone. Once I managed to do it on the Google website from my computer, I found a bad surprise in the contact app : there is no option to synchronize Google contacts. HiCloud, Outlook, Facebook messenger, Linkedin, Skype and WeChat are the only options here. Have I missed something ? Do I need an extra app to do this ?

I'm wondering if this issue could be related to the Chinese ROM shipped on my phone, would you recommend to install a new ROM ?

Edit : I have installed "Google sync contacts" by directly downloading the APK. Now i can see the Google account in the list of the synchronized accounts in the contact app. But, after having double checked that the synchronization is activated for this account and a reboot, still 0 contact from Google in the list.

  • On your device there is any Google relevant application? My guess is you have to install on your phone Google services like Google Play, Framework and so. – Bálint Babics Aug 18 '16 at 14:09
  • I have the Play Store, Youtube and Gmail so I think the Google services & framework are OK. I have also installed an extra apk, see my edit – bviale Aug 18 '16 at 14:18
  • Then check your Google account sync settings in Settings -> Accounts -> Google, make sure Contacts are selected. – Bálint Babics Aug 18 '16 at 14:22
  • It is selected, this was what I meant by saying "having double checked that the synchronization is activated" – bviale Aug 18 '16 at 14:26
  • I'm also on Chinese version (FRD-AL00). I have exactly the same problem with contacts. Did you manage to have it working? Alex – alexious Oct 20 '16 at 9:08

You have to go on the app list look for Google sync contactstrust the app and give the app access to contacts, after a restart you will have access to your google contacts.

I had the same issue with my Honor Note 8 Chinese version (EDI-AL10). I tried a few things, including installing Google Contacts Sync, Services, and Framework. Nothing fixed the issue until I noticed that Google Contacts Sync didn't have system permission to access contacts, once I enabled that and restarted all my contacts showed up.

Struggled for ages with this (Huawei P9) - in the end it was donlaoding and installing the right version of google contacts sync apk that worked; http://www.apkmirror.com/apk/google-inc/google-contacts-sync/google-contacts-sync-6-0-1-release/google-contacts-sync-6-0-1-android-apk-download/

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