I just acquired the new Huawei Honor 8 from China (international version), but I have a few issues with the contacts. When I synchronize the contacts from my Microsoft account, I only retrieve 16 contacts in my list (whereas I have 300+ contacts). I checked the parameters, they are not hidden, it just managed to synchronize only 16 contacts.

I decided to migrate my Microsoft account contacts to my Google account, so I can try to synchronize the Google contacts on my phone. Once I managed to do it on the Google website from my computer, I found a bad surprise in the contact app : there is no option to synchronize Google contacts. HiCloud, Outlook, Facebook messenger, Linkedin, Skype and WeChat are the only options here. Have I missed something ? Do I need an extra app to do this ?

I'm wondering if this issue could be related to the Chinese ROM shipped on my phone, would you recommend to install a new ROM ?

Edit : I have installed "Google sync contacts" by directly downloading the APK. Now i can see the Google account in the list of the synchronized accounts in the contact app. But, after having double checked that the synchronization is activated for this account and a reboot, still 0 contact from Google in the list.

  • On your device there is any Google relevant application? My guess is you have to install on your phone Google services like Google Play, Framework and so. Aug 18, 2016 at 14:09
  • I have the Play Store, Youtube and Gmail so I think the Google services & framework are OK. I have also installed an extra apk, see my edit
    – bviale
    Aug 18, 2016 at 14:18
  • Then check your Google account sync settings in Settings -> Accounts -> Google, make sure Contacts are selected. Aug 18, 2016 at 14:22
  • It is selected, this was what I meant by saying "having double checked that the synchronization is activated"
    – bviale
    Aug 18, 2016 at 14:26
  • I'm also on Chinese version (FRD-AL00). I have exactly the same problem with contacts. Did you manage to have it working? Alex
    – alexious
    Oct 20, 2016 at 9:08

3 Answers 3


You have to go on the app list look for Google sync contactstrust the app and give the app access to contacts, after a restart you will have access to your google contacts.


I had the same issue with my Honor Note 8 Chinese version (EDI-AL10). I tried a few things, including installing Google Contacts Sync, Services, and Framework. Nothing fixed the issue until I noticed that Google Contacts Sync didn't have system permission to access contacts, once I enabled that and restarted all my contacts showed up.


Struggled for ages with this (Huawei P9) - in the end it was donlaoding and installing the right version of google contacts sync apk that worked; http://www.apkmirror.com/apk/google-inc/google-contacts-sync/google-contacts-sync-6-0-1-release/google-contacts-sync-6-0-1-android-apk-download/

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