For almost a week I'm trying to revive my Sony Android TV (KD-55X8005C) that bricked itself after a routine factory reset.
Long story short, here is how it looks like: video 1 & video 2. It seems to be a widespread glitch: reddit com/r/AndroidTV/comments/45sw8t/sony_android_tv_saferecovery_mode/ & community.sony com/t5/4K-Ultra-HD-TV/Stuck-with-initial-setup-screens-on-my-Sony-Bravia-4k-Android-TV/td-p/536150 and I would've sent it back like all others with great pleasure, only that I've bought it in the UK and then moved it to a different corner of the world and this is the reply I get from Sony Care: "In regards to your enquiry, please be advised that the UK warranty only applies in UK, and cannot be claimed over seas. Also, on this occasion and in view of your particular case, based on the supplied information, sadly we are unable to offer goodwill."
I've tried connecting via a USB2USB cable to adb fastboot it, but there's nothing under "List of devices attached" when I run the "./adb devices" command. I tried booting it in safe mode (volume down during startup) which worked, however the loop keeps on occurring. I tried reflashing the Sony firmware, but it didn't help - the old one is running no matter what, even after telling me "Software update complete".
Is there a way to sign out of the Google account? (I have already deleted the device from the Android device manager, I've also tried locking and resetting it, which didn't work - only the pointless alarm does.
I think I'm ready to set the damn thing on fire. Can someone please-please-please suggest how I can factory reset the Android OS, or at least log out of the damn Google account? It's connected to my wireless network at home, and the funny thing is that I can even play my Spotify music on it, so the OS is running behind.... can I connect and run adb commands somehow?
So the only two solutions in my mind are:
- Finding a way to make adb commands work (perhaps over the home network).
- Finding a secret combination of buttons to press to force Android to reset to factory settings in Safe Mode.
I would highly appreciate any input. Sorry for the rant.