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My phone's proximity sensor is broken and constantly signals "covered". The screen turns black when I'm called.

I installed an app Proximity Sensor Accelerometer to solve this and played around with the features.

Now my screen is permanently black.

How can I disable or uninstall the app? Maybe remotely? Maybe install another app remotely to fix this?

I don't have usb debugging enabled on the phone. Plugging in the charger doesn't reactivate the screen.

Device: Sony Xperia Z2, not sure of Android version

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  • It's a Sony Xperia Z2. The version is quite new but I don't know for sure. Can I find out from my computer via Playstore?
    – lisa p.
    Sep 3, 2016 at 8:51
  • Hey, I now was able to restart the phone using power + volume up (couldn't restart before). Could disable the app. Thanks for your help.
    – lisa p.
    Sep 3, 2016 at 8:58
  • Yes, you can. Also maybe you have an idea on how to turn off my broken proximity sensor? But I could also do this in a different question or research first.
    – lisa p.
    Sep 3, 2016 at 9:03

1 Answer 1

Reset to default
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The app settings are reset after the phone is restarted so I did this: power button + volume up.

Press it at the same time for a few seconds to turn off the screen without needing to use touch. Then start the phone and the app is reset.

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