I can download and install apps from Google Play but I can't download any zip file, 7z file, Google Drive website file, mp3, torrent, etc on my phone. I haven't changed any settings as far as i know and I can't download anything from any trusted site. Even the bittorrent app's downloads turn red and stay at 0 despite being known good files. This happens when I try to download files on 4g and also wifi. How can I fix this without doing a factory reset?

  • I've researched the issue and I've tried downloading things other people say fixed this for them (Astro downloader for example) but nothing works for me. – XYZ Sep 14 '16 at 4:18
  • Is "Restrict background data" turned on? – Dan Hulme Sep 14 '16 at 8:36
  • No, I checked and it's off. – XYZ Sep 14 '16 at 17:05
  • A small guess. Maybe the built-in Download Provider is broken? – iBug Apr 3 '17 at 16:55
  1. Check for Restricted Background data. If it is enabled then you will have problems while downloading irrespective of it being 4G or Wifi. Go to Settings -> Data usage -> Download Manager --> restrict background data option (disable).

  2. You could try any downloader like Download Accelerator Plus (works for me). All you need is to open your website in its local browser or provide download url in the app. Below is screenshot of the app Browser where you need to search in order to download. Then save it in your sdcard or internal storage when you see download option.

    enter image description here

  • That didn't work for me for some reason but with continued fiddling I found a solution. After moving to an apartment downtown I found myself unable to download on my phone even though I was on Wifi. Because my phone says 4G I installed 4G Speed Browser and browsed/downloaded from there with my phone set to "2G only". This combo works! Very small files are downloading very slowly over Wifi but at least they're working. – XYZ Sep 14 '16 at 17:20
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    @XYZ If the problem is now solved, write up what you did as an answer and then accept it. That lets other visitors see what worked for you. – Dan Hulme Mar 1 '17 at 13:47

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