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I have a moto e 1st gen android phone and it used to get connected to my pc every time btw i hv win 7 32 bit but now nothing happens on connecting There is no notification on phone but it still keeps charging and also there is no prompt on pc also there is nothing in the device manager I tried different usb cables i got my usb point change on the phone i manually installed the drivers nothing wrks

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3
  • Is it charging?
    – S. Mitchell
    Sep 18, 2016 at 15:55
  • Is usb debugging on in developer options?
    – Ash Ishh
    Sep 18, 2016 at 16:04
  • Yes its charging and yes i tried debugging
    – nakulsprakash
    Sep 19, 2016 at 9:41

1 Answer 1

Reset to default
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Assuming you're running kitkat, try the following on the phone.

  1. Go to settings > Storage
  2. Click the 3-dot [or usb icon] button on the top right corner
  3. Select Media device [MTP]
  4. Try connecting again

PS: Have you tried connecting to another PC?

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  • Yes i tried both of em
    – nakulsprakash
    Sep 19, 2016 at 9:41
  • Try connecting your phone to the PC after going to recovery mode.
    – Albin K C
    Sep 19, 2016 at 11:58

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