I am really afraid of this, but please help me. I was trying to insert the 3.5 mm jack into the slot, and it just stopped midway. All of a sudden. It didn't happen yesterday. I was afraid if something had gone into it. I tried to shake the phone in order to make it come out with no success. With a little harder push, I succeeded and it went inside and the earphone is working fine, and the phone's loudspeakers too. Is something that's wrong? I am afraid. Its my new Moto G4 Plus, and don't want to replace etc. Please help.

  • Does it still work? Is it possible that you just didn't push it in far enough the first time? Sep 26 '16 at 21:13
  • Since you bought it new, have it replaced when it's still hot.
    – Andy Yan
    Sep 27 '16 at 0:52
  • @S.Mitchell It went in completely for the first time. Just yesterday this thing happened. Sep 27 '16 at 2:31
  • @AndyYan It has been one month now. They won't replacement it. Sep 27 '16 at 2:42

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