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My Note 10.1 (N8010) won't boot - sticks at the "Samsung Galaxy Note 10.1" logo. Power+VolUp does not take me to the recovery (just reboots), but Power+VolDown does take me to "ODIN MODE", so I presume my options are limited to things I can do from ODIN MODE. Fortunately there is no data on the tablet that I need.

I would like to perform a factory reset.

My best guess is that I need to erase the cache (and possibly data) partitions. Can I erase these from ODIN?

If I need a cache.img or other images, where can I get or how can I create one?

I use Linux so I cannot use Kies. I have Heimdall which appears to do this sort of thing.

I have flashed TWRP (using ODIN) in the hope that it would boot into that recovery, but it does not.

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Flashing a whole factory firmware should automatically perform a wipe afterwards. If that doesn't work then you have trouble.

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  • Ok, thanks. Where can I get a whole factory firmware image, please?
    – Mark Smith
    Oct 5, 2016 at 6:53
  • @MarkSmith SamMobile: link
    – Andy Yan
    Oct 5, 2016 at 6:54
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    Thanks again. I've flashed it using the instructions at gnoshmeness.wordpress.com/2013/11/15/… and that file (unzipped and the result untarred) but it's exactly the same, and I'm not convinced it's performed any "wipe" other than writing over the various partitions (which is not all of them).
    – Mark Smith
    Oct 5, 2016 at 20:09
  • @MarkSmith I don't know for certain... Most if not all Samsung devices I had would automatically boot into recovery immediately after flashing via Odin. Could be related to you using Heimdall?
    – Andy Yan
    Oct 5, 2016 at 23:36
  • It does reboot after flashing - but into its stuck-a the-logo state, not into the recovery. I guess this is the problem - it can't run the recovery. Strange.
    – Mark Smith
    Oct 6, 2016 at 6:47

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