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I have a Mobicel Matrix. After some time using it the screen does not respond to touch. After i click on power it lights up and asks me to draw my pattern, but nothing happens as i draw it, then it goes back to sleep.

I tried a hard factory reset but i'm stuck at clicking the Options/Menu touch button [=] as it does nothing. Please Help.

2 Answers 2

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Try removing the battery aside for a while, reinsert it and try again. If that doesn't work, it's probably an issue with the touch screen.

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If your usb debug is activated you can use ADB commandes to rest you phone ( adb reboot-bootloader )

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