My phone was doing perfectly fine until the browser app stopped working. I thought it wouldn't affect other apps as well. But then most of my google related apps: chrome, youtube and google play cannot be accessed. I've tried clearing caches, force stop, disabling those apps. Didn't work either. Last resort I came up with was the factory reset. Became worse. Now I just don't know how to handle it. I've lost so many important information in the phone. :( Please help.