0

I cannot remove the lock screen on my P8 lite.

I go to Settings > Screen Lock & Passwords > Password. There, I can only choose Pattern, PIN or Password, but I cannot tap on None. Under that, is this: Disabled by administrator, encryption policy or credential storage.

What does it mean, and what should I do?

0

I have same problem and nothing worked, including clear credentials. Only thing that I didn't try is set pattern lock + extra PIN and then provide wrong pattern 5 time. On other topic they say that is working. Here is the link.

  • I finally do the thing with wrong pattern + backup PIN and it worked. The option None in Screenlock& Password is still "grey", but there is no more any kind screen lock. – jeannetheboog Nov 2 '16 at 7:50
  • Does someone know why the None option is disabled after choosing PIN, and why this works? forums.androidcentral.com/huawei-p8/… – Gulbahar Dec 16 '16 at 18:18
0

Wrong pattern didnt work for me, but changing theme did, I just change theme and lockscreen went back to slide to unlock

0

The same thing happened to me.

Try disabling all of your Device Administrators (usually on Settings > Security > Device Administrators), or disable them one by one to find out what Device Administrator is causing that problem.

Not the answer you're looking for? Browse other questions tagged or ask your own question.