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I need help. My Nextbook Ares 8 (NXA8QC116 5.1.1 Lollipop) keeps randomly crashing when I am on it, although when it is plugged in, it doesn't crash. HELP PLEASE!

NOTE: Now it does crash when it's plugged in.

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  • What do you exactly mean by randomly crashing? please explain the crashing
    – esQmo_
    Nov 2, 2016 at 20:54
  • I mean that after a while of it being on, it turns off unexpectedly even though it's not dead. Nov 3, 2016 at 14:14
  • May be your battery is dead as this doesn't happen when it is plugged in.
    – esQmo_
    Nov 3, 2016 at 14:24
  • When I turn it back on, it still has charge. So that can't be the problem. Nov 3, 2016 at 14:47
  • Did you try resetting it? (you'll lose your data though)
    – esQmo_
    Nov 3, 2016 at 14:49

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