I am trying to record all the video calls with my parents. However, every video chat app that I know does not support a recording option. I have tried 3rd-party screen recording apps but they did not work. It seems the screen recording app clashes with the video chat app for the microphone. So, all I get is a recorded video chat without sound, or a good recorded video chat but the person who I am calling cannot hear my voice.

edit: As of 01-20-2023, if you are using Samsung devices, you can record the whole conversation. Just click built-in screen recorder in the quick panel. The size of the file will be big, but it is worth it. I am not sure about other Android devices.

I searched everywhere and even contacted Google support but with no luck.

Would it be possible, or would I have to wait for the video chat app to start supporting recording?

2 Answers 2


I'd recommend you to use Az Screen Recorder.

I'm of the belief the device you want to run this on is a relatively new device supporting Android Marshmallow. That's because Android added that package as an extra feature for 5.0 devices and above.

AZ Screen Recorder will record video without issue. When it comes to audio, it uses the mic to stream audio. So you'd need to make your call on speakers and not use headphones or Bluetooth speakers.

I personally haven't tried this and will update my answer once I do. But with my previous experience using the app, it should work.

  • 1
    Thank you for the reply. Sadly, it did not work for the video chat. Since only 1 app is able to utilize the microphone, I cannot simultaneously talk to my parents with video chat and record the sound generated by the video chat. So basically, I am stuck with perfect video chatting experience but the recording has no sound (it did captured video) or perfect captured video with sound but my parents on the video chat app cannot hear me. Jan 24, 2017 at 5:34

For privacy reasons, voice from phone calls is not recordable. Not only is this limited by Google but also by your device and carrier. You can use an external recorder.

Recording Limitations on Android Google has never been particularly fond of call-recording apps for Android, at least not those from third parties. With Android 9, the company added limitations that prevented many apps from recording your phone conversations. The apps seemed to work, but when you would play the recording, you’d hear only silence or just your end of the conversation.

With Android 10, Google cracked down even further on these types of apps by blocking call recording via the microphone. In response, many app developers started tapping into Android’s Accessibility Service to record phone calls. But Google then updated its developer policy in April 2022 to state that it would not allow apps in the Play Store to use the accessibility service for call recording. That policy went into effect on May 11, 2022.

The company has even gone so far as to label call recording a type of spyware.

From PC Mag

  • To my knowledge, this is a restriction in Android created by Google. Many devices include hardware that supports recording phone calls, but Google's Android OS still does not allow it. Carriers have nothing to do with any of this... they have no idea if anyone is recording (except when they are aiding in the recording themselves), nor can they prevent anyone from recording; they are just passing bits back and forth using well-documented protocols. Note that recording phone calls is 100% legal in many jurisdictions, and in most other jurisdictions simply requires consent. Jan 20 at 11:52

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