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I purchased a Samsung Galaxy Note 10.1 in 2013, GT-N8010, Android 4.4 and recently, I had a problem- when it loaded, it said Samsung Galaxy Note 10.1 and didn't load. I tried to factory reset it holding volumedown and power button, and it asked to go into ODIN mode- said a custom OS can damage the device etc. Then, on ODIN mode, it said:

ODIN MODE

PRODUCT NAME: GT-N8010

CUSTOM BINARY DOWNLOAD: No

CURRENT BINARY: SAMSUNG OFFICIAL

SYSTEM STATUS: Official

It froze and sometimes stopped when it was connected to my laptop. I then held both volume buttons and it went onto charging. I don't know what to do. I don't know why it said custom- I didn't tried to get a new android version or to root it.

  • Just flash a factory firmware via Odin. Nothing more you can do if that also fails. – Andy Yan Dec 17 '16 at 13:41
  • Andy, how? I connected it to my laptop but it keeps saying installing drivers, or it disconnects momentarily. – user201258 Dec 21 '16 at 19:20
  • You need to install appropriate driver (Samsung USB Driver for Mobile Phones) prior to connecting the device - the OS doesn't come with a usable driver. – Andy Yan Dec 22 '16 at 0:17
  • Andy, my laptop won't let me do anything- it fails to install MTP – user201258 Dec 24 '16 at 13:43
  • MTP isn't needed either. And if you mean your PC doesn't respond to anything from the tablet - even plugging it in while under Odin mode - fine, just borrow another PC. – Andy Yan Dec 24 '16 at 15:24

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