I recently RMA'd my old 5X due to a fingerprint scanner failure. With my new phone (still 5X), my bluetooth connected devices will not control my phone's music controls (Google Music and Slacker) like the older 5X did. Is there an update or something that causes this to be opt-in functionality? Did I accidentally turn it off? I have no idea, it just used to work previously. Any help would be greatly appreciated!

I have paired them, and they play music just fine - they just don't respond to skip/play/pause requests - though it does let my devices change volume. The display in my car also does not show the current track

The devices that used to work and no longer do are my 2013 Range Rover Evoque, Pyle PWPBT60 bluetooth speaker, and Bluez 2 S headphones.

  • Check those apps and see if they have a "broadcast" setting. If it is disabled, other apps (including Bluetooth devices) will not have the ability to use those controls.
    – Ethan Z
    Jan 5, 2017 at 17:18
  • No broadcast setting
    – naspinski
    Jan 5, 2017 at 21:28
  • Does this phone have a warranty? I think this is a software corruption issue. The 2 solutions are a factory reset or flashing the stock ROM.
    – Ethan Z
    Jan 5, 2017 at 23:26
  • It is still under warranty, in fact its about 2 weeks old after my most recent RMA :P
    – naspinski
    Jan 6, 2017 at 20:15
  • new update fixed it...?
    – naspinski
    Mar 17, 2017 at 16:10

1 Answer 1


You have to pair your Bluetooth devices with your new phone. Your Bluetooth devices are only expecting to talk to your old phone, which you no longer have.

See Google's instructions for Bluetooth:

  1. Open your phone or tablet's Settings app Settings.
  2. Under "Wireless & networks," tap Bluetooth.
  3. Make sure Bluetooth is turned on and your device is set to visible.
  4. Your device will scan for and display all available Bluetooth devices in range under "Available devices." If your Bluetooth device isn't showing in the list, tap more More and then Refresh.
  5. Tap the name of the Bluetooth device you want to pair with your phone or tablet.
  6. Follow the on-screen steps.
    • If the pairing is successful, your phone or tablet connects to the device.
    • If you're asked to enter a passcode, try entering 0000 or 1234 (the most common passcodes), or see the documentation that came with your Bluetooth device.
  • I have paired them, and they play music just fine - they just don't respond to skip/volume/play/pause requests. The display in my car also does not show the current track (I will add this to my description to clarify).
    – naspinski
    Jan 5, 2017 at 15:40
  • This didn't seem to change anything. Again, it's connected and playing music - it even allows me to change volume, just not skip/play/pause/display.
    – naspinski
    Jan 5, 2017 at 21:23
  • 1
    @naspinski Sorry, I wrote the best answer I could based on your original question. I don't have additional info for your change.
    – mattm
    Jan 5, 2017 at 22:24

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