I have a Samsung tablet running Android 5.0.2. Since roughly the new year it has been reporting a system update available. It took me a few days to clear off the 270MB its asking for, but I've done so. However, when I try to update it through About device -> Software Updates, it reports failure due to my network not having Internet access.

enter image description here

I'm typing this on the tablet right now, and I assure you I'm not using elfin magic to move the bits to the SE server. Clearly its Internet access is just fine.

Has anyone else seen this before and / or know what's going on here?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.