0

Mobile phone : Galaxy S4 (T-mobile SGH-M919) running Android 4.4.4, 2GB RAM out of which 520MB is reported as free (as of NOW), 16 GB memory out of which 805 MB is reported as free - memory condition may have been different before 1 week as reported below.

I have searched the net and could not find a solution. My problem started couple of months ago on my 4 yr old galaxy S4. It started random reboots with a message that will be something similar to "SIM card can not be detected. RESTART" and this was starting to occur almost everyday. Searching the net for this, i found various answers and clues as to why this could be happening. I removed the SD card that i had started using about 4 months ago, and the random reboots still continued. I was about to buy another phone, but thought i would try one last trick by closing unwanted apps (since heat generated by too many processes was indicated as a possible culprit, in one of the threads i saw earlier).

So, one week ago, i went into "Settings ->Application Manager" and hit the "STOP" on few apps that i randomly chose. In 4 years, this is the first time i have attempted this, since i am not familiar with Android, and my phone was working fine for my purposes (of simple call & text). To my surprise, the phone has not rebooted in 1 week now. One of the reasons quoted in a forum about "SIM card not detected problem" was that the phone was overheating. Coincidentally, the weather turned really cold in my area for past 1 week. Now, i am not sure if the reason for the good behavior of my phone is weather or the stopping of some apps. I do not give much credit to the weather theory. So, currently, i want to narrow down the culprit that is causing the random reboots. I have taken a screenshot of the apps that show up in "Settings->App Manager-> Turned OFF applications tab".

I have also taken screen shot of all "currently running apps & cached processes" right now. I can compare these photos to the set of apps that would show up after i do an intentional reboot of this mobile (during which phone will go back to the condition as it existed more than a week ago). I expect the "SIM card not detected->Restart" message to show up again randomly, once i reboot this mobile.

Question is ---- Is there a way to dump/save the list of apps/processes that are cached/running currently into a text file ? I am not Android savvy and want a simple user friendly solution. Finally, if anyone here has a clue about why my phone has started random reboots in past 2 months, i would like to hear your theories. (BTW, i think i was on android version 4.4.2 and once i did a manual upgrade of software, by going into settings. So, i am pretty sure i upgraded to 4.4.4 sometime within the past 2 months. Not sure if the upgrade could be causing problems because i changed quite a few things in my phone in past 2 months, during an international travel. This included new version of OS, installation of few apps that were useful in my travel, installation of a new SD card slot which was previously empty). Thanks much for reading my entire story :-)

0

Found the answer to my problem. I have rebooted the phone, and the apps that i "turned off" stay "turned off" and hence, i do not have the SIM card not detected->ReStart issue anymore. Not sure if this was caused by one of the apps i turned off, or it is because i am pretty close to occupying all of the 16GB i have on my phone with only 0.7gb free now in the phone. Unlikely, since my RAM shows only about 1.2 out of the 2GB is being used. I am surprised no one here could answer this question in 6 days.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.