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When I try to switch to the "Recently Used Apps" screen (by holding the home button), the process com.android.systemui crashes.

However, in Landscape mode it works as usual (and rotating the device makes it crash again).

Device: Samsung Galaxy S4 Mini Version: 4.4.2 ROM: Stock

EDIT: The system was not modified in any way (e.g. no root access).

Where can I find logs/files that provide me with additional info i.o. to trace the problem? Or what can I do to make it stop crashing (preferably not reseting)?

EDIT: Unfortunately, the issue mysteriously disappeared today and I cannot reproduce it any more.

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  • Is that allways like that? Did recents worked fine in landscape or it was allways crashing? You might look at logcat there is a lot of apps for that but I don't know if you'll be able to look at it because you don't have root.
    – Једноруки Крстивоје
    Feb 3, 2017 at 16:37
  • This is becoming a common issue.
    – Dan Brown
    Feb 4, 2017 at 8:26

2 Answers 2

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To check logs there are a few options, for instance:

  1. Given that you have a Samsung, try opening SysDump by going to Phone dialer -> *#9900# (no need to press Dial). To get the logs, you might need to root your phone. This shows methods for accessing files in data/data without rooting, and it may apply to data/log as well.

  2. Use the adb to check the output of dmesg.

  3. Use aLogcat. Details for checking an app adapted from here, it may require some tweaking for Recently Used Apps, if useful at all:

    1. Start your target app (e.g., "Myapp") on the device. If it crashes, repeat this step 2-3 times.
    2. Next start "aLogCat app" and wait for approximately ~1 minute.
    3. Press the "Menu" button and select "Filter".
    4. Type "Myapp" in the text field and press "OK" button.
    5. Wait for approximately ~1 minute.
    6. Press "Menu" button and select "Share".
    7. Collect the log via any sharing option you have access (e.g., email, Bluetooth).

  4. Use CatLog - Logcat Reader!. You might need root Access.

For completeness, I leave here a few related posts

Android device crash logs?

How can I view and examine the Android log?

https://stackoverflow.com/questions/24407984/how-to-locate-app-crash-logs-in-android-phone

https://stackoverflow.com/questions/24305180/error-erasing-old-data-from-logcat

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You can get the log with this application installed CatLog - Logcat Reader!. Try to read log immediately after the exception.

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