Somehow, suddenly I can't hear phone calls with my Bluetooth headset - I don't know what happened.

I tried to check the Phone Audio option under the device's 'Use for' settings, but it is impossible! It can't be checked.


1 Answer 1


I found this fix/workaround: Go to Settings, then Bluetooth. Turn off the Bluetooth and the screen should show a link for the scanner settings. Click the link to turn off "Bluetooth scanning." Then it works...

I copied it from here: https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/MotoG4thGen/thread-id/16482/page/4

  • 7
    I would upvote you a million times if I could. Been struggling with this but found nothing online.
    – deppfx
    Commented Mar 6, 2017 at 20:53
  • 3
    You can also get to this setting directly by going to Settings > Location > Menu > Scanning > Bluetooth scanning
    – bmaupin
    Commented Jan 28, 2018 at 13:29
  • 2
    I have to go to Settings and search for "bluetooth" to find it, on my Pixel 2 running Android 9. Big surprise to find screens that I can find no other way to reach! Regardless, just turning Bluetooth off and on again fixed this for me. Commented Jul 3, 2019 at 16:48

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