1

As shown in the screenshot (sorry it's in French), Google Messenger does not display links under phone numbers on my Moto G4 Plus (Moto G4 has the same problem).

In this case I was expecting (like my previous phone) an hyperlink on '555507', allowing me to directly call this number.

The same SMS within the same app on another phone (Fairphone FP1U or HTC Desire 500) shows the link.

How can I configure Messenger or Moto G4 to have such links ?

Update after contacting Motorola customer service: They say it's related to the quotes, but I am not sure at all. I have seen in my history many numbers that do not have quote, and still they are not hyperlinks. My opinion is that they link only when number has more than 7(?) digits.

Google Messenger on Moto G4 Plus

7
  • Long shot- see if entering your mobile number (if not present) helps; Messenger App > Settings > Advanced > field for Phone Number – beeshyams Feb 28 '17 at 5:07
  • @beeshyams I have just tried, but it is still not working. Thanks anyway. – Benoit Feb 28 '17 at 22:27
  • Just wanna double check, did you download this from the play store or is it the sms app that came with your phone? If it's the one from the play store then maybe a reinstall will work. – Nano Mar 4 '17 at 19:38
  • @Nano no this it was already installed when I opened the box – Benoit Mar 5 '17 at 8:39
  • 1
    Read your update - if the number is the problem, you could try changing the number format using AAP's - once such app. I have never used such apps but may help – beeshyams Mar 5 '17 at 14:32

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.