I have changed my phone. I had backed up my WhatsApp data on Google Drive. On the new phone, I reinstalled WhatsApp with the same phone number and opted to restore data. It only restores media files but no chat messages. Restoring messages stops at 24% and shows error "unable to restore from current backup". How can I restore my chat? Google Drive shows the chat has been backed up there. Kindly help.
Open Whatsapp. If you have the chat backup, it will display a message "Backup found. Do you want to restore?" If not, then Go to Settings->Chats->Chat Backup. You will find the Google Drive option. Click on it and you are good to go.
Make sure you got your email account linked to the phone.
protected by Community♦ Oct 11 '17 at 15:59
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