I am returning a Project Fi Nexus-5X device that went into a boot loop but want to wipe all my data off it before shipping it back to Google Fi.


  • the device is oem locked
  • any fastboot erase (fastboot erase userdata, fastboot -w, etc) says I cannot do so until the device is unlocked
  • fastboot flashing unlock states oem unlock is not allowed
  • I can't enter recovery mode - doing so from fastboot mode immediately restarts the device, back to the black "Google" screen - and into the boot loop again
  • I can temporarily enter Download Mode, but the device restarts after about 10 seconds

So I'm not sure of any way to wipe my data at this point.

  • Can I recommend baking your 5X to try to get it to temporarily turn back on? – owlswipe Mar 6 '17 at 1:23
  • Note: I have no idea if this is actually safe, and assume no responsibility at all! – owlswipe Mar 6 '17 at 1:23
  • 1
    @owlswipe Holy ____, that's actually a thing... Blows my mind – Andy Yan Mar 6 '17 at 1:26

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