Heres a set of pictures depicting the problem.

This paer is of the volume button

A side view

Any form of help will be much appreciated !!!

  • 1
    See this ifixit.com/Guide/…
    – beeshyams
    Commented Apr 10, 2017 at 16:48
  • im sorry, but this is a single piece phone(not sure if thats the right term) ie, cant be opened. COuld you please suggest some other way? @beeshyams
    – SubZero
    Commented Apr 10, 2017 at 17:38
  • I guess service centre is the only way out IMO
    – beeshyams
    Commented Apr 11, 2017 at 8:39
  • 1
    There does not appear to be aftermarket/3rd party parts, instructions, or tear-down tutorials for this device yet. That would mean your only recourse is to take it to an Authorized Moto/Lenovo service center for repair.
    – acejavelin
    Commented Apr 17, 2017 at 16:51
  • a cell phone repair shop is probably the cheapest option other then doing it yourself assuming they can do it.
    – William
    Commented Apr 22, 2017 at 1:47

2 Answers 2


Your best option is to take the phone to an Authorised Motorola Service Center to get it repaired, but it may be possible to attempt it yourself.

As there are no iFixIt guides available currently, your only other option would be to refer to videos a video on YouTube, where the screws on the bottom of the phone are removed to access the internals (and volume button)



I suggest you don't try to fix user self-take it to the service center and make it be fixed because if you fix it won't be the longer best way is to take it to the customer service center.

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