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I've scoured the web for answers to this and have yet to find a solution. I have added a few words to the personal dictionary in Gboard settings and they aren't working. Trying to create shortcuts for things like my email address, but when I type the shortcut into Gboard, nothing happens.

I've tried uninstalling and reinstalling Gboard. I'm currently using a Samsung Galaxy S5 and it's on Android 6.0.1, all software is up-to-date. I emptied the Gboard cache. Nothing helps.

Has anyone else had this problem? If so, what did you do to fix it? Thanks. It's been driving me nuts. I am upgrading my phone this week to a Galaxy S8 and maybe that will do the trick.

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It would seem that gboard has a hard time with shortcuts containing punctuation. Ampersands and colons did not work for me, but shortcuts without these characters work fine. A little digging on the web would imply that punctuation in shortcuts used to work in previous versions. I'm not sure if this applies to your situation or not, though.

Gboard 6.2.34 ..... Version = 20170404

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As noted, special characters may be a problem, but if others have this issue with all shortcuts, clearing Gboard's data (in system settings -> applications -> Gboard) fixed the issue for me.

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    Just needed to clear the cache and force stop; not clear the app data. – Yatharth Agarwal Dec 21 '17 at 7:55
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The solution to the problem is as follows.

Visit Android Keyboard (AOSP) 8.1.0. Download aosp keyboard and install it on your phone.

Then enable the AOSP keyboard from the virtual keyboard section in the languages ​​and input section. Do not set the AOSP keyboard by default. We will use Gboard. Now go to your personal dictionary in the Languages ​​section. You will see two of your own language.

For example: For all languages, Turkish and Turkish (Turkey). Select Turkish and enter your words here and shortcuts are now running, not Turkish(Turkey)

An error occurs when you enter your words and shortcuts in the dictionary where the language and region are together.

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