"My mum and her phone are driving me crazy" must probably be an entry in many personal diaries by now...

The thing is: my mum claims that she sends whatsapp messages to some of her contacts (there's a double blue tick and everything, so they've read them) and she doesn't get any replies. However, she does get replies from some other contacts. And I just tried myself: messaged her and the message arrived instantly.

Could there be a reason for whatsapp not getting messages from specific contacts only? (I just checked her phone settings and no contacts are blocked).

1 Answer 1


The double-check indicates that the message received. So, it might be possible that the recipient simply chose not to reply.

You mentioned that your mom hasn't blocked anyone. How about if your mom has been blocked? You can check for these indicators:

- You can no longer see a contact's last seen or online in the chat window.
- You do not see updates to a contact's profile photo.
- Any messages sent to a contact who has blocked you will always show one check mark (message sent), and never show a second check mark (message delivered).
- Any calls you attempt to place will not go through.
  • Thanks! However, it's very unlikely they blocked her. These are close friends and relatives she's been messaging (and they keep replying all the time). I also think they just didn't have the time to reply yet, but since she says they usually reply almost instantly (they are all 60 year olds with new phones, so that's how they use them :P ) I was wondering if there was a chance there's some kind of problem with the app or the phone.
    – Floella
    Commented Apr 23, 2017 at 15:55
  • @Anarelle You could try to let them confirm by some other means, like SMS or a different app - "Hey, I sent you a message on Whatsapp. Did you get it?"
    – geffchang
    Commented Apr 23, 2017 at 15:58

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