So, I recently factory reset my J1 phone. It was twice. First bec. of the continuously switching on and off and then second, it was because I can't sign in with my existing g-mail account. I don't have any other solutions so last choice was to reset it twice. Now, I can't use and download apps. It got stuck on signing in with my existing account. It takes so much time. I even waited to sign itself in for the whole night but when I checkec it the next morning nothing happened. "The process com.google.process.gapps has stopped" and "Google Play Services has stopped" kept on popping out for like every 5 sec. I almost tried everything I saw on the net that can help me bug none of them actually helped with my prob. I just don't know what to do anymore. It sucks that I can't even use my phone. Please help me. I am hoping for your response. Thank you in advance.

  • Cleaning app data for Google Play Services may help. – Suncatcher Apr 25 '17 at 13:59
  • Hi, thanks for the reply. I've been trying to do that but every time I try, "Google Play Services has stopped" kept on appearing. – Smellycat Apr 25 '17 at 14:24

The only solution left to you is flashing the phone with a stock firmware using Odin (on Windows) or Heimdall (on Mac).


  • Download the firmware from here(may need a registration)

  • Unzip it

  • Download Odin from here

  • Power down the phone, press volume down + home button + power button simultaneously

  • A menu should appear, press volume up button

  • Open Odin

  • Now connect the phone to the computer, you should see COM in blue (1), meaning the phone has been recognised.

    If not, install drivers which can be downloaded from here - Download Kies and install it, will also install all drivers.

  • Click on AP (newer Odin version) or PDA (for lower Odin version) and browse to the extracted firmware folder. (2)

  • Click on Start and wait till the end (3)

enter image description here

  • Hi, thanks for the response. The model number is SM-J100ML – Smellycat Apr 25 '17 at 14:25
  • Great. Alternatively you can grab the firmware from here – esQmo_ Apr 26 '17 at 11:20
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    Comments aren't great for step-by-step instructions but you're welcome to join us in Android Enthusiasts Chat for interactive help if needed. – Dan Hulme Apr 26 '17 at 12:35
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    how will I do that? sorry noob here – Smellycat Apr 27 '17 at 13:15
  • 1
    I learned how to do it. Done, thanks a lot again. – Smellycat Apr 27 '17 at 13:29

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