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I bought Prestigio model PSP3528DUO about month ago for my kid. Everything works perfectly except receiving SMS. The SMS can be send without any problems but receiving one simply does not work.

If I restart phone or switch to airplane mode and than back messages go trough for about a day or so and than stop. Also massages that are sent before I restarted never get received.

Does anyone know what might be an issue with the phone and can it be fixed?

  • What carrier are you own? I'm only guessing but maybe it only supports 2G. Have you done a factory reset of the phone? – William May 11 '17 at 17:39
  • Try using a third party SMS app such as Google messages then see if the issue is related to the default SMS app or the phone itself – esQmo_ May 11 '17 at 20:58
  • I doubt you would know the carrier, its European but it does support 3G and massages with same sim card works ok on another phone. I will try esQmo suggestion and report results. – Vanja Vasiljevic May 12 '17 at 15:22

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