I have the Xiaomi Redmi Note 4, however I am not sure that this is a hardware specific issue. The phone is a day old, so I don't know if it should have been working before.
Xiaomi support lines are reportedly bad, so I won't try, especially since I can't find their support email / ticket site in the first place... cough
When I insert an audio jack (headphones, tried two pairs) no audio is played through them, but instead, continues playing through main speakers.
System information: https://i.imgur.com/ZjRi8cf.png
Device Android ID/Codename: Nikel Android: 6.0.1 MMB29M - MIUI8 Patch Level: 2017-04-01 MIUI Version: MIUI Global 8.2 Stable (22.214.171.124 MCFMIDL) CPU: Octa-Core Max 2.00GHz RAM: 3.00 GB Internal: 32GB Kernel: 3.18.24-perf-g798c6bf
Is this a hardware issue, or a software issue? If it's software, what should I do to fix it, and is this a known issue?
This phone is NOT rooted... yet...