Alright so I'm sure this is something that people ask a lot, but mine seems to be some sort of super weird case of "heck you I don't wanna mate with your laptop."

My Galaxy just will not connect to my laptop no matter what I do. I'm starting to think maybe it's just an issue with my laptop but idk how it could be.

The big things I've tried so far

  • Using Developer Mode to enable USB debugging.
  • Dialing *#0808# in order to select MTP
  • Connecting my phone to my laptop through Bluetooth

Some important things to note

  • When I pull down my phone's notification bar, there is no selection for Connect or whatever.
  • I have tried to restart my phone after making changes.
  • My computer doesn't recognize my phone as a bluetooth or connect device (but can pick up my boyfriend's phone as bluetooth)

I really don't know what to do. I just want to move photos onto my computer but nothing I'm finding online is helping at all. Is there any setting in my computer that I can change in order to fix this? I've tried doing every small and big method I can find online for the past month or so.

Thank you.

  • What OS does your computer have? If Windows, did you install drivers? – esQmo_ Jun 16 '17 at 0:42

If it's not detecting your phone via usb , you should try changing the cable, try that

  • This or an issue with the USB port is likely an issue. – Matthew Read Jun 16 '17 at 2:53
  • I don't know if I want to spend the money on buying a brand new charger when this one is only a few months old and worked fine on my old laptop. I've also tested all USB ports with multiple things and they work fine. – Star-Lord Jun 16 '17 at 4:36
  • Actually, I might have a spare – Star-Lord Jun 16 '17 at 4:39
  • It worked, thank you so much omg. That's super weird that this new one will work with my old laptop but not this one. Thank you for your help! – Star-Lord Jun 16 '17 at 4:41
  • @Star-Lord as it solved your issue, please consider marking it the "accepted solution" (tick the check-mark next to the answer). Thanks! – Izzy Jun 16 '17 at 9:40

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