I have forgotten pattern/passcode for my brand new Xiaomi Mi5. So, I need to do a factory reset to recover the access.

However, when I try to boot to the fastboot/bootloader menu (using power and volume keys, as instructed on other posts), it gets stuck at the screen showing the fastboot logo and a little white animal fixing the little android robot (which appears to be the fastboot logo). No menus are displayed for reset etc. It just doesn't go past this screen.

I've also tried installing the android SDK to try and run commands from PC command line, but -

a) I cannot find the commands

b) The device is not being recognised by the PC. But I'd rather just factory reset manually if possible, cause the SDK way looks complicated.

  • 1
    Fastboot != recovery. – Andy Yan Jul 18 '17 at 11:43
  • Thanks for your comment, where exactly do I enter this 'command', if that's what it is? – Patrick Maher Jul 19 '17 at 8:30
  • != means that it is different than – Nicola Galluccio Jul 19 '17 at 8:34
  • so fastboot is not recovery – Nicola Galluccio Jul 19 '17 at 8:34
  • You should be able to enter recovery mode using the key combo VOL_UP+POWER. The thing is, due to security concerns, the official recovery might not allow you to wipe from it. If that's indeed the case, you WILL have to flash an official ROM via fastboot. – Andy Yan Jul 19 '17 at 8:50

Can't you just use your google account to recover the locked phone? Anyway, if not, keep the device on, the type in cmd adb devices

If the device is not displayed you should, in effect, flash a ROM, in order to use it again, if the phone asks for permissions give them to it and do adb reboot recovery

Then you can proceed to wipe the data

  • hi Nicola, Many thanks for the detail. Your first point is a NO, Android 5.0 and above removed this feature. Second point is correct for me, when I enter adb devices command, i get nothing showing. BUT i get a cannot find command or file error, which tells me maybe Im not entering this in the right place? Finally what is flashing a ROM? Sorry i am medium tech savvy but not sure exactly what to do here. – Patrick Maher Jul 19 '17 at 8:31
  • Really? Didn't know that, going to try now this – Nicola Galluccio Jul 19 '17 at 8:33
  • Have you installed adb? – Nicola Galluccio Jul 19 '17 at 8:34
  • 1
    Sounds promising, im at work now but will try again tonight, theres a prize coming your way if we can get it working mate! – Patrick Maher Jul 20 '17 at 3:38
  • 1
    All good thanks. Sorry i wasnt being impatient. Will advise when it arrives and I try it out. Thanks again for help so far. – Patrick Maher Jul 24 '17 at 9:12

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.