I always use usb cable to transfer data from my laptop(win 7 64 bit) to my android phone(huawei honor 4c) but recently after connecting my phone using usb cable phone isn't showing as a media device.But my phone is getting charge from PC.

Here's what I've done to fix the issue and none of them worked:

  1. Restarted my phone.
  2. Restarted my pc.
  3. changed the cable
  4. changed the pc.
  5. Fatory Reset my phone.
  6. usb debugging on/off
  7. Tried different usb ports.

Here's a thing, that another phone is working properly as I wanted in my PC but my phone isn't.


you can go into hisuite by connecting your phone up and then selecting "connected as a media device" select that notification and then tapping "use as cd-rom" and then it should appear as a cd-rom drive and then install hisuite

  • after connecting usb cable hisuite in my pc shows device not connected – Imrul Kayes Aug 6 '17 at 8:01

If you have the Hisuite program built in your phone you can move files via that way.

  • sir previously I didn't have hisuite in my phone but uab debugging was just working fine. – Imrul Kayes Aug 5 '17 at 19:21

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