I own a stock OnePlus 3 device which is on android 7.1.1. I've not changed anything in the device! Everything is stock. I recently install an app called CUBE Acr to record viber and messenger calls. But when I install the application it says

Sorry but your device does not support VoIP apps call recording ( Skype, Whatspp, Etc ). This feature will be disabled. You can still record phone calls.

How can I turn on this feature from the device itself? is there anyting I should do to device settings in order to get that feature working?


I don't think you can change it by settings. If you see the list of compatible devices listed in the app description, you will find that your device does not figure . Only one plus one from your OEM is compatible

Also if you read app reviews, on other devices which are not compatible, developer says it's due to hardware or firmware incompatibility

  • Is there any other application which would be available to my device? to record VoIP calls. Aug 9 '17 at 12:27
  • @beeshyams is there any latest list of supported devices? It works on Xiaomi Redmi Note 7 but it isn't listed.
    – Pranciskus
    Mar 8 '20 at 14:22
  • 1
    @vasik988 I am sorry, I am not aware. But I do recall reading some blog that said legal issues are the main hurdle not technical or compatibility. And a lot of Chinese devices aren't exactly famous for being sticklers for rules
    – beeshyams
    Mar 8 '20 at 14:25
  • @beeshyams do you mean, it's illegal to record VoIP? (Didn't really understand the sentence).
    – Pranciskus
    Mar 8 '20 at 14:32
  • @vasik988 I don't recall the details but it is the bigger issue of recording calls and violation of privacy. VIOP is a small portion of recording
    – beeshyams
    Mar 8 '20 at 14:37

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