0

I have installed "hi app lock" application 2 year ago. But rarely used it. Now when i open it, it doesn't open. So i decided to uninstall it, but first i have to revoke its administration rights. So i try to unchecked it, but that action is crashing. Attached image of uninstall steps. Please let me know how to remove this app. I don't want to factory reset or root my android device(oneplus one, OS: Cynogen OS version: 13.2.1....)device administrator rights screen

when uncheck admin, app crashed

  • Boot into safe mode and than try disabling the administrator. – Firelord Aug 12 '17 at 8:06
  • @firelord, same problem when unchecked device administration rights in safe mode. – Chetan Raiyani Aug 12 '17 at 8:21
  • Fixed the probem. – Chetan Raiyani Aug 12 '17 at 8:38
  • After viewing report's call stack, got to know that android.permission.SYSTEM_ALERT_WINDOW for this app is not enabled. So, i enabled above setting by help of this link, experts-exchange.com/questions/28947878/… and then successfully revoke device administrator right and uninstalled it. – Chetan Raiyani Aug 12 '17 at 8:41
  • @ChetanRaiyani Please post that as an answer and mark your question as solved.. Also, edit the question title and include the app name so that it'll be easy to find for others searching via Search Engines. – Gokul NC Aug 12 '17 at 11:05
0

After viewing report's call stack, got to know that android.permission.SYSTEM_ALERT_WINDOW

for this app is not enabled. So, i enabled above setting by help of this link, https://www.experts-exchange.com/questions/28947878/How-to-enable-android-permission-SYSTEM-ALERT-WINDOW-in-marshmallow.html and then successfully revoke device administrator right and uninstalled it.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.