I've done a factory reset on my Samsung Galaxy A5 (2016) with Android 6.0.1. I'd like to restore my phone as its GPS wasn't working (I've tried various apps to fix/reset it without success).

I've done a factory reset today, then restored my account from Google Drive. Many things have been restored correctly, although some are not restored, like:

  • themes and background picture
  • organisation of apps on the home screen
  • memos from built-in Notes app
  • alarms in the Clock app
  • cookies in Chrome
  • ...

Is there a way to get them back?
If not, then is there a way (app) to backup them?

  • A Nandroid backup would restore everything. Some apps just don't allow to be backed up (correctly) or refuse to restore. Therefore a Nandroid backup is the only full backup solution.
    – GiantTree
    Aug 15, 2017 at 19:10
  • 1
    No offense... but what is the point of doing a factory reset if you are just going to go back to exactly the same thing? Many of the things you are asking about are application dependent... Themes I know nothing about, background picture SHOULD restore from Google (mine always does), organization of apps on home screen is dependent on the Launcher (some have a backup/restore function), "Memos" are app dependent, if you used Google Keep they would have been restored, Alarms are dependent on the clock app supporting Google backup, etc... Problem is restoring now is impossible, the info is gone.
    – acejavelin
    Aug 15, 2017 at 21:21
  • @acejavelin: please see my update Aug 16, 2017 at 4:16

1 Answer 1


Restore using the Samsung Cloud. I've done this recently and I got back my SMS messages, alarms, background, and everything. Hopefully, your backup was set up automatically on your phone.

This quick YouTube video might help: How to Restore From Samsung Cloud on Samsung smart phones

  • Thanks. I thought Samsung backup and Google account backup are doing the same, so disabled Samsung, I've switched it on. Aug 16, 2017 at 4:18

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