I have a Chinese-branded phone from Spreadtrum. I can't install any apps both from the Play Store and APK.

Play Store gives "Error code: -507".

Screenshot showing "error code: -507" on the Play Store

Installing an APK using ADB gives "Failure [INSTALL_FAILED_USER_RESTRICTED]"

Screenshot showing "install failed user restricted" on ADB

There is something limiting this phone.

Is there any way to install an app on this phone?


Remove you Google account from your phone and then add it again. This might work for you.



First try to clear all app cache, then force stop play store, and launch it again. If it persist, reboot and everything should work just fine


You just factory reset your phone than its work perfectly

  • 3
    It would help if you also mention the cause of this problem. Often, removing the cause instead of wiping the device is a much convenient option. – Firelord Mar 16 '19 at 1:03

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.