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I got a Nexus 6P and it received the Oreo update yesterday. After installing the update, there were few errors like "Gboard stopped working" etc., That happened only once and the device was working normally for few hours. Now suddenly, I keep getting "Google keeps stopping" in the launcher screen. When I close the popup, the launcher is reloaded and the popup appears again immediately. Phone is currently kind of unusable. Tried to open Settings, but that got closed as well.

Tried checking Play Store for the latest updates, but got none. Anyone else got this issue? Any idea if this can be resolved?

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    Did you try clearing the cache? Boot in the recovery and clear cache. Should work.
    – esQmo_
    Sep 19, 2017 at 14:35
  • @esQmo_ There is no cache clearing option in the recovery. There are only Reboot bootloader, Recovery mode, Power off, Barcodes and Start.
    – Raj
    Sep 19, 2017 at 16:17
  • Yeah, that's what I'm talking about: RECOVERY MODE
    – esQmo_
    Sep 19, 2017 at 16:18
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    Just tried clearing the cache partition from Recovery mode. But the issue still persists.
    – Raj
    Sep 19, 2017 at 17:25
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    Just did a factory reset. I didn't get the error for an hour. After setting up all my apps for half a day, the error came back. It is unfortunate that even stock Android has issues with Google's official app. When it says "Google keeps stopping", it is not related to "Google keep" app I think. It is the "Google" app. The first time the app stopped, it said "Google has stopped working". From the 2nd time, it said "Google keeps stopping" meaning the same app keeps stopping even after restart. No I do not have USB debugging ON.
    – Raj
    Sep 20, 2017 at 6:26

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There is some critical error for the new android Oreo (for me is nexus 6p) which make a system crash on the desktop (google now launcher) and on settings (you can't open app list). It is can be created by any of your applications which you need to find. So only way to remove the app, in this case, it is to use a google play application or maybe some other launchers. For me, it was "6 Minute English". I find it via installing nova launcher and on the common app list, the application was shown without a logo, with green robot image instead.

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  • Similar issue for me too. It was "PTE Learn English" App that was incompatible with Oreo.
    – Raj
    Oct 1, 2017 at 22:56

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