I have been using Google Maps on the same phone (LG G4, android 6.0) for about 2 years now. Now suddenly after a Google Maps update the phone has GPS issues. It can find where I am and my direction (before I input any destination) but when navigation starts, every 5 seconds or so I get a "Searching for GPS" message and it can't find where I am. Needless to say that this has made the app useless as I cannot navigate anywhere.

If I use other GPS navigation apps such as HereWeGo everything works perfectly so a GPS harware issue is not the case.

I also waited for a new update to come, hoping that it might fix the issue, but the issue persists. I have also deleted tha app's cache and also deleted and reinstalled the app. Still nothing..

What happened with that update, and how can I fix that??

UPDATE: The problem might me a hardware issue as it started doing it on Waze and HereWeGO.

  • I am reading in google store comments on the app that a lot of people seem to have a similar issue but I still haven't found any solution for this.
    – papakias
    Sep 24, 2017 at 11:50
  • Try this. Sep 29, 2017 at 16:08
  • @LalitSinghFauzdar Thanks for your suggestion. I checked and automatic date and time was turned on so it's not that.
    – papakias
    Sep 29, 2017 at 16:12
  • Sorry mate as you've already tried deleting caches and reinstalling so nothing on that. This leaves an option to downgrade the app. Sep 29, 2017 at 16:17
  • @LalitSinghFauzdar I will try that but first I will install a GPS app (like GPS toolbox) to reset GPS data. Might work!
    – papakias
    Sep 29, 2017 at 17:46

2 Answers 2


You can try the following troubleshooting steps to resolve the GPS issue:

  1. Setting location to high accuracy

On your phone or tablet, open the Settings app Settings .

  • Tap Location.

  • At the top, switch location on.

  • Tap Mode and then High accuracy.

  1. Get a GPS lock and alternative NTP server

    • try getting a tool e.g TopNTP 1.1 which is highly recommended d to quickly lock the GPS position or even try calibrating using different GPS configuration profiles and choose the best one.

  1. Using an alternative location provider

    • You can make use of other alternative location providers e.g Unified NLP that uses alternative location backends such as GSM location backend or Wifi location service



  • I tried everything. I'm starting to believe that this might actually be a hardware issue because it now started to do this in other apps as well. It can find my location very quickly but It can't navigate without losing signal every 5-10 seconds.
    – papakias
    Oct 3, 2017 at 7:21
  • Perhaps that could be the reason, try sending the device to a service center Oct 3, 2017 at 16:01

I had this problem in Cat S40 Android 5.1 and I found a solution for this exact problem (when I did this solution, I did not lose personal data, and my contacts and pictures, etc. were not deleted).

I went to Settings > Apps > Google Play Services and deleted Cache. Then, on the same screen, click on Manage space button > click on the last button to erase all data, then reboot your phone and install all Google related updates. Make sure to re-sign in for Google backup (for me, after I rebooted the phone, it gave me a warning that I have to set the backup).

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .