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Hi may can someone to help here. Today i restart my phone don know why will stuck on SAMSUNG screen like the picture. I see a lot tutorial say have to factory reset. Is that anyway I can make backup now?

screenshot

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You need to install stock Firmware into your mobile using Odin. You can find the Odin and Firmware for your Galaxy S5 from https://www.sammobile.com/firmwares/. I don't think you can backup your mobile at this stage.

  • My data all will wipe if I stock firmware? – Wilson Oct 9 '17 at 13:53
  • Yes, unfortunately, your data will be wiped and your mobile will be factory reset. – Kamal Ashraf Gill Oct 10 '17 at 14:44

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