Error message on Maps "route not found"

Question

I have a Samsung S6 with Nougat 7.0. Today, I can't navigate because I got the message "route not found". This happened when I entered the destination with voice or by using my home address.

Then, I closed Maps and with "OK Google" I had my route.

Can someone please help me understand what happened and what can be done?

Answer 1

Do you have Location Services switched on?

1. Settings
2. Location
3. Tap the Location switch
4. Make sure Mode is High Accuracy

https://www.bestusefultips.com/use-location-services-on-android-nougat-7-0-7-1/

Answer 2

If you have Location Services switched on and it still doesn't work, then I suggest you

• close the Google Maps app and re-launch it.
• sign out and sign back in to Google Maps with the same Google Account.

• clear App data:

  Open your device's Settings app (not the Google Settings app).
  Touch Apps.
  Select Google Maps in the list.
  Touch Clear data.
  

• uninstall and re-install the Google Maps app on your Android device.