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I have a Motorola Moto X Play with 16GB of internal storage and and additional micro SD card (64 GB), formatted as extended internal storage. I am trying to free up the internal storage, so I went through a manual excercise to move Apps to the SD card. However, the internal storage I should have freed is leaked in some way.

In Storage & USB / Internal Storage I have 10.32GB used out of 11.00GB, Apps take 5.54GB, other stuff <50MB. Where is my missing 5GB? How can I recover it?

What I am missing is the ~5GB of internal storage that is not used by Apps and not attributed to anything on Storage & USB / Internal Storage – I'm not speaking of the difference between 16GB (device nominal size) and 11 GB (total internal storage), which certainly is used by other partitions like /system.

The phone is not rooted.

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  • @Izzy, The 5GB reserved for system you are thinking about is the difference between 16GB (device nominal size) and 11 GB (total internal storage). What I am missing is the ~5GB of internal storage that is not used by Apps and not attributed to anything on Storage & USB / Internal Storage.
    – Grzenio
    Oct 20 '17 at 12:22
  • Ah, OK – your description is a bit ambiguous then. Let's integrate that into the question itself (before it confuses others as well) and cleanup comments then. // My Edit OK with you? And maybe you could integrate some screenshot(s) of the storage screen for "visuals"?
    – Izzy
    Oct 20 '17 at 12:25
  • What comes to mind then are Caches and Logs (for the latter, especially "Tombstones", which can take up quite some space). Caches can easily be cleared (eg. via recovery), so you could give that a try. Tombstones are more difficult, especially on a non-rooted device (check the link to our search; AFAIR there was some service menu for that; to simply see if it's worse a "closer look" in your case, check the end of my answer here).
    – Izzy
    Oct 20 '17 at 12:30
  • Definitely /data takes is the partition that I am about, but `cd /data/tombstones' gives me access denied :(. Is rooting a phone complicated/dangerous? Maybe I should just get it done and clean it properly...
    – Grzenio
    Oct 20 '17 at 18:56
  • Very much depends on the device. Take a look at our rooting tag-wiki for an overview.
    – Izzy
    Oct 20 '17 at 18:58

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