When I connect my Huawei P9 to a PC and browse folders I can see viber/media folders on both Internal Storage and SD Card. In this folder I can see Viber Images and some dot folders, but no Viber Videos or User Images.

When I browse folders on the phone itself it shows these folders.

How can I see them in Windows Explorer?

  • Really not sure, see maybe those are hidden files? They shouldn't be but if they are, go to the view tab and select "show hidden files"
    – aBochur
    Oct 25 '17 at 0:04
  • They are not hidden. I see a bunch of hidden folders like .ptt.
    – Milan
    Oct 25 '17 at 5:18

I think that folder has some kind of system protection.

However, there is a way to see images and videos (at least on Huawei P8): Open Files app (Huawei's default file explorer) and go to /viber/media and rename it's child folders (Viber Images and Viber Videos) and you'll be able to see them in Windows 10 Explorer.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.