When I connect my Huawei P9 to a PC and browse folders I can see viber/media folders on both Internal Storage and SD Card. In this folder I can see Viber Images and some dot folders, but no Viber Videos or User Images.

When I browse folders on the phone itself it shows these folders.

How can I see them in Windows Explorer?

  • Really not sure, see maybe those are hidden files? They shouldn't be but if they are, go to the view tab and select "show hidden files"
    – aBochur
    Oct 25, 2017 at 0:04
  • They are not hidden. I see a bunch of hidden folders like .ptt.
    – Milan
    Oct 25, 2017 at 5:18

1 Answer 1


I think that folder has some kind of system protection.

However, there is a way to see images and videos (at least on Huawei P8): Open Files app (Huawei's default file explorer) and go to /viber/media and rename it's child folders (Viber Images and Viber Videos) and you'll be able to see them in Windows 10 Explorer.

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