In my phone i saved some contacts start with "1" as below

1 Alex
1 Joseph
1 karthik
1 Rajesh
Anderson [ without 1]

so in whatsapp also those contacts are displayed first as above order. now i removed "1" from those names , so after "Alex", it should display "Anderson" in whatsapp now, but still whatspp displaying contacts in same above order.

I cleared cache from whatsapp, still same result, I dont want to reinstall, any other solutions ?

  • Try force quitting WhatsApp From Settings and see if the issue is resolved. Oct 27, 2017 at 14:44
  • @MarkHettwer i tried, but not worked......
    – user12345
    Nov 10, 2017 at 6:05
  • 1
    What user12345 is saying is that whatsapp now shows the contacts without the figure 1, but fails to reorder the names to be in alphabetical order. I and my colleagues have similar problems. When we edit a contact name, it retains it's former position in the contact list. Whatsapp doesn't refresh the list to the point of repositioning the new name to where it should be in the alphabetic order. Please how can we fix this
    – Gee
    Feb 17, 2018 at 11:25

1 Answer 1


You can also try refreshing contacts in WhatsApp. From the main screen click on the new chat tab (green circle on the bottom) then open the menu and select "refresh"

  • So you said you removed the "1" and the contacts still have "1" before them? In that case refreshing should definitely help
    – aBochur
    Oct 27, 2017 at 21:06
  • Thanks, i tried as you said, but it didt worked for me , also i removed 1 from contacts, it succesfully updated in contacts , but not in whatsapp......
    – user12345
    Oct 30, 2017 at 5:08
  • Try force stopping WhatsApp, or reboot the phone
    – aBochur
    Oct 30, 2017 at 15:45
  • i tried both , but not worked......
    – user12345
    Nov 10, 2017 at 6:05
  • Must be the same contact is saved twice on the phone. Try this: delete the contact from your phone then refresh WhatsApp, if the contact name is still there, that means it saves somewhere on your phone. If it does get deleted then add it back and the 1 shouldn't be there
    – aBochur
    Nov 10, 2017 at 18:03

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