6

From the past few weeks, I am getting the notification:

Disable harmful app

"System Notification Service" can damage your device.

On tapping on the notification, I am getting two options:

Keep Anyway (Unsafe)

Ok

After pressing Ok, a few minutes later, I am getting back the notification again.

In google play store app, in the play protect section, it has this detail:

This app can download potentially harmful apps.

My mom too has phone from the same brand; it too has started getting same notification.

Is there a problem? What do I do?

Edit: Model Number: Gionee P5L; Android Version: 5.1; Android security patch level: 2017-03-05; Kernel Version: 3.10.65+; Build Number: [SW VERSION] P5L_0301_V5557 [HW VERSION] P5L_Mainboard_P3; System Version: amigo3.1

enter image description here

  • We will need more details in order to identify the app you're having trouble with. Did you download it off the Play Store? Can you share a link if that's the case? – Death Mask Salesman Nov 15 '17 at 13:13
  • Thank you for the reply. I didn't download the app (System Notification Service) from the playstore. It seems to be a system app, I can only disable or force it to stop. – Immortal Player Nov 15 '17 at 13:24
  • Related: android.stackexchange.com/questions/173926/… Might just need to reinstall OS (to be safe) and then avoid suspect websites – WillW Nov 15 '17 at 15:14
  • @WillW: Have updated the post. Okay, I will see on reinstalling it. From both the phones, common sites visited seems to be that of kodi video pairing sites. – Immortal Player Nov 15 '17 at 15:44
  • You really should reinstall android if you're seeing this about a built in app to be safe like @WillW said – LateralTerminal Nov 15 '17 at 16:27
0

You can disable the security popup by Settings -> Google -> Security -> (Play Protect) And uncheck “Scan Device for Security threats”

If there are more details under that tab, then comment below.

For safer app installation, you can disable Unknown Sources in Settings -> Security -> Disable "Allow installation of apps from unknown source"

For safer browsing, you can install firefox for Android, and add ublock origin as an adblocker extension when browsing the web.

  • I have disabled app installation from unknown sources option, in both the phones. I am using firefox with ublock origin in one of the phone. App seems to be of system's, which can only be disabled. – Immortal Player Nov 15 '17 at 16:02
  • The first step can be used if you think the app is a false positive. Think you can whitelist the notification app. – WillW Nov 15 '17 at 16:11
  • How do I know it as false positive? Do I use antivirus or antimalware apps? – Immortal Player Nov 16 '17 at 0:21
  • if you fresh installed the OS and still see the message, its probably a false positive. I have never had luck with antimalware apps on android, but malwarebytes is great on PC. – WillW Nov 17 '17 at 15:51

protected by Community Jan 6 '18 at 17:59

Thank you for your interest in this question. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

Would you like to answer one of these unanswered questions instead?

Not the answer you're looking for? Browse other questions tagged or ask your own question.