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Despite setting a sync schedule for my my account in the mail app, it has never performed a sync automatically. New mail is only ever fetched when I open the app, and pull down to refresh. When I open the app, the "Last synced" note also shows the time I last synced it myself, which might be a whole day ago.

Using the stock mail app on a Galaxy A5 2017, though this also happened on my Galaxy S6.

The account is using IMAP. I've tried deleting and re-adding the account and it doesn't help.

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What version of your Android.? Marshmallow? Then my suspect is doze mode are intercept everything when screen off in favour to save some juice (battery) to last little longer.

  • Currently on 7 (Nougat). Also happened on 6 (Marshmallow) – thomasrutter Dec 6 '17 at 23:23

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