My grandmother has a Motorola Droid Maxx 2 running Android 6.0.1 and she would like to disable chat heads entirely, for text messages and Messenger. A preliminary search through her notification settings, Google, and this site yielded no results. How can she do this?

  • In Messenger, click on your profile button on the top right. Scroll down to the "Chat Heads" setting and toggle it off.
    – beeshyams
    Dec 25, 2017 at 17:03
  • 1
    Source for above (I don't use Facebook) mashable.com/2017/03/27/how-to-turn-off-chat-heads-messenger/…
    – beeshyams
    Dec 25, 2017 at 17:06
  • For SMS , from the 3 dots menu turn off notifications
    – beeshyams
    Dec 25, 2017 at 19:29
  • @beeshyams Where are these three dots?
    – Zenon
    Dec 25, 2017 at 21:12
  • In the screen where you see SMS, on the top right hand corner having SMS notifications.
    – beeshyams
    Dec 26, 2017 at 0:53

1 Answer 1


There should be a menu called "Advanced Features". Tap on that and then you will find something about smart pop-ups. Find the messaging app and disable it from there.

On my Samsung A50:

Step 1 Step 2 Step 3

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