When I connect my phone to my computer, no files are found on the device. It says this folder is empty. This is a new unlocked phone running Nougat 7.1.1 and this is the first time I've connected it to my PC. I've tried turning on USB-debugging but nothing changes. Is there a way to fix this?
UPDATE: I fixed the problem by changing USB configuration to PTP (picture transfer protocol), then back to MTP (media transfer protocol. Thanks for all your help!