I have a THL T9 Plus with Android 6.0. Google Play Store version is 8.5.39.W-all [PR]. Google Play Services is version 11.9.51. I try to install updates on phone, but I get the error message, "There was an error during update process." I can't see even new version of installed applications in the list.

I tried to force stop those processes, wipe caches, restart phone and I already updated Google Play Store client version, but none of these helped, I got same error message.


1 Answer 1


Here are list of things can be done like uninstall updates and install fresh again, you can get a list of check here

  • Yes, fresh install seems a good solution, but where to found proper apk file?
    – plaidshirt
    Commented Jan 18, 2018 at 11:52
  • It is a system app ; you can't uninstall or install. What you can do is to uninstall updates by Settings > Apps > Google Play Store and tap on “Uninstall updates”. Connect to Wi-Fi and your updates will be installed automatically
    – beeshyams
    Commented Jan 18, 2018 at 17:18

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