I'm trying to backup using adb backup org.mozilla.firefox on a Nokia 8 (with Android 8.0).

I get the screen where it asks for a password. There are two texts at the bottom "Cancel" and "Backup my Data". They look identical (i.e. it looks as if I can click either) but nothing happens when I press "Backup my Data". What is going on?

I also tried to enter a password but that doesn't help.

Same effect with adb backup -apk org.mozilla.firefox: in both cases, only an empty backup.ab file is created. To be sure, I've also included the -f option to explicitly specify an output file name – same effect, the file stays empty.

adb version 1.0.39.

  • Not sure if it's mandatory, but didn't you miss the -f <filename> parameter to tell ADB where to store the backup to?
    – Izzy
    Commented Dec 30, 2017 at 0:08
  • Without that, it defaults to backup.ab. I can see that an empty file is created. Just to be safe, I also tried with the parameter. Same effect. Commented Dec 30, 2017 at 10:17
  • Thanks, Aaron! Just wanted to be sure, as you mentioned neither (even not the empty file). Wouldn't be the first time some device came with a strange ADB daemon. In my case with one device (no longer in use), adb backup worked fine but adb restore did nothing. So it could be a faulty ADB daemon as well. Have you tried with other apps? It might well be Firefox having backup disabled (ALLOW_BACKUP:FALSE). Otherwise, while waiting for answers here, I'd suggest you try contacting Nokia's customer service.
    – Izzy
    Commented Dec 30, 2017 at 13:20

1 Answer 1


Mozilla disabled backups back in 2015, documented in Bugzilla.

Of course this causes a lot of trouble for people trying to get access to their own data.

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