1

I'm using Truecaller on my Samsung Galaxy Ace J1 SM-J111F and I'm apparently unable to send images or video files, only location and contacts.

enter image description here

How do I rectify the issue where I am able to send videos and images?

  • Are you running the latest version of Truecaller? Cuz it looks different than what i have. If it's not the latest, name sure to update it. Also it looks like you are running out of space on your phone, could that be the issue? Try using a different messaging app and see if that works – aBochur Jan 8 '18 at 22:42
  • @ABochur Yes I'm using the latest version and yes I am running out of storage space on that phone, my personal phone does have sufficient space and consequently does not have this issue. – Pradana Aumars Feb 20 '18 at 15:09
  • so there is your answer, clear up space and it'll work – aBochur Feb 20 '18 at 15:12
2

Trucaller disables this feature when the phone in question lacks sufficient storage space, typically there is only about 100 MB left.

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.