I'm using Truecaller on my Samsung Galaxy Ace J1 SM-J111F and I'm apparently unable to send images or video files, only location and contacts.

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How do I rectify the issue where I am able to send videos and images?

  • Are you running the latest version of Truecaller? Cuz it looks different than what i have. If it's not the latest, name sure to update it. Also it looks like you are running out of space on your phone, could that be the issue? Try using a different messaging app and see if that works – aBochur Jan 8 '18 at 22:42
  • @ABochur Yes I'm using the latest version and yes I am running out of storage space on that phone, my personal phone does have sufficient space and consequently does not have this issue. – Pradana Aumars Feb 20 '18 at 15:09
  • so there is your answer, clear up space and it'll work – aBochur Feb 20 '18 at 15:12

Trucaller disables this feature when the phone in question lacks sufficient storage space, typically there is only about 100 MB left.

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