Why does my mobile provider only show in the topbar on the lock screen? How can I get it to show on the topbar when unlocked?

Also in the drop down menu with the icons for some often used settings I see "no sim card", what is this for? I thought maybe as I can't see the provider in the topbar that there was a problem with the sim card, but I without wifi I was able to call someone.

When I look at the sim "settings->sim cards" there is a telephone number on my sim card, but it is not mine (the card was new to replace my old one). Is it ok to update this number?

  • Did you double check that you have a Sim card in the phone? Like opening the Sim card slot and removing the Sim? What phone do you have? – aBochur Jan 22 '18 at 22:25
  • yes new sim card, nano. Moto g5 – Arnold Rimmer Jan 22 '18 at 22:42
  • Strange. Not sure why it tells you that you don't have a Sim card while you actually have it in. Restart your phone – aBochur Jan 22 '18 at 22:49

Apparently, on dual SIM phones, this is normal. The provider name will only appear on the lock screen.

Also, in the quick settings menu, it is normal to see the 'no Sim' setting. It's there in case you do insert a second Sim, you'll be able to change different settings.

There is no problem with changing the phone number in Sim settings, to your current number.

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