My Moto Z Play boot process won't finish. I can get to the Fastboot screen by powering off and pressing Power+Volume Down, but can't boot into Recovery Mode or Factory Mode. Both start the normal boot cycle which doesn't seem to finish. Powering off the device just restarts it. Even holding the power button for 10+ seconds doesn't power off, it just restarts the boot process.
- I unlocked the boot loader per Motorola instructions
- Installed ADB and Fastboot to my laptop
- Installed TWRP
- Installed SuperSU. SuperSU kept going back to "Root Undetected" so I attempted a wipe to start fresh
Now the device attempts to boot as if wiped, which I can tell because when the Z Play boots after a factory reset it plays a "Hello Moto" clip. But the boot process doesn't finish. The same happens if I try to boot to recovery mode. Also, ADB doesn't show the device as attached anymore.
Is there any way of recovering the device, or am I buying a new one?
EDIT: Android version 7.0.1
TWRP Download from Here
SuperSU download from Here